Customs Brokerage RFP: 30%+ Fee Reduction and a Promoted Employee

A plumbing, HVAC, and irrigation manufacturer faced the abrupt resignation of their customs Manager and a 25–30% remote-location salary premium to replace the role. We refined their existing processes, ran a Customs Brokerage RFP that delivered 30%+ savings against their previous broker, and supported the internal promotion of a junior employee into the customs lead role with our standing strategic support.