Real Results from Real Engagements
Our $2.4 B+ in client savings. These six anonymized case studies are how we got there. Each one is a representative engagement, summarized with the client's permission and structured around the situation, the approach, and the quantified result.
Duty Drawback: Seven Figures in a Single Fiscal Year
Customs Brokerage RFP: 30%+ Fee Reduction and a Promoted Employee
Compliance Benchmarking: $3M Recovered, Internal Customs Department Built
Compliance Manual: 15-Section Evergreen Framework
Cross-Border Expansion: From U.S. Retail Giant to Canadian Customs Mastery
Duty Recovery: $3.5M Found Where the Customs Broker Found $100K
Frequently Asked Questions
While every importer's data set and supply chain are unique, these case studies represent the material impact of our deep-dive auditing. Substantial recoveries are common because standard customs entry processes rarely look at structural tariff engineering or historical overpayments the way our independent audits do.
Absolutely. As highlighted in our cases, our review process is designed to operate completely in the background. We pull the necessary data independently, meaning your logistics and finance teams can focus on day-to-day operations while we uncover potential savings.
Data integrity and client confidentiality are foundational to our 44-year reputation. All customs records, financial data, and proprietary product descriptions shared with us are processed through highly secure, encrypted systems and are used strictly for the scope of your trade audit.
Once we receive data access, our team typically identifies initial recovery opportunities or compliance gaps within a few weeks. The timeline for actual refunds depends on CBSA processing intervals, but we initiate the groundwork immediately to accelerate your returns.